What data Hype can access

Updated Sep 10, 20263 min read

Hype Discounts can only touch what you approved on Shopify's permission screen when you installed it. Below is that list in plain words, with what each permission is actually used for. If a permission is not on this list, Hype Discounts cannot use it, whatever any screen inside the app appears to offer.

What Hype Discounts can change

Permission	What it lets the app do	Why it needs it
Discounts	Create, edit, activate, deactivate and delete discounts	Every campaign you build becomes a real Shopify discount. This is the app's core job.
Files	Upload images to your store's Content → Files	For image pickers inside the app, such as swatch images.

Those are the only two things Hype Discounts can write to your store, apart from its own app-owned settings.

What Hype Discounts can read

Permission	What it can read	Why
Products	Products, variants and collections	So you can pick what a campaign applies to, and so the storefront can price them.
Customers	Customers and customer segments	For the Customer eligibility setting, where you limit a campaign to a segment or named customers.
Markets	Your Shopify Markets	For market targeting and per-market discount amounts.
Locations	Your store's locations	For the POS location picker, and for markets that are defined by location.
Languages	The languages your store publishes	To show translation tabs for campaign text.
Translations	Translated content	To match translated collection handles to the right collection.
Themes	Your themes and their settings files	To check whether the app embed and Hype blocks are turned on, and to show the theme picker in Settings.
Orders	Orders as they are created	Two uses: counting paid orders for billing, and measuring which campaigns produced sales.
Reports	Shopify's analytics queries	To generate recommendations from your store's own sales history.

Orders are protected customer data under Shopify's rules, so this permission is reviewed and approved by Shopify before the app is allowed to request it.

What Hype Discounts cannot do

It cannot read or change anything not on the lists above. In particular it cannot:

Take payments, issue refunds, or see card or payment details. Shopify never exposes those to any app.
Create, edit or delete your products — only discounts on them.
Read your Shopify staff accounts or their passwords.
Change your store's settings, plan or domain.
Access other apps' data.

It also cannot see which member of your staff is using it. Hype identifies your store, not the individual signed in, which is why an in-app support conversation belongs to the store rather than to a person.

Where the data goes

Your configuration — campaigns, rules, blocks, settings — is stored by Hype so the app works.
Order events are used to attribute sales to campaigns and to count paid orders for billing.
Nothing is sold to anyone, and nothing is shared with other merchants.

Why the permission screen appeared again

Shopify asks you to re-approve whenever an app's permission list changes — including when it is reduced. A re-consent prompt is not by itself a sign that the app is asking for more.

Removing access

Uninstalling Hype Discounts from Apps in your Shopify admin revokes every permission immediately. Your Hype configuration is deleted with it — see Uninstalling Hype.

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